Intelligent Delivery Infrastructure
for the Real World
ParcelMaadi connects customers, riders, businesses and intelligent logistics operations through one delivery platform — built for Karnataka, ready for scale.
ನಿಮ್ಮ ಪಾರ್ಸೆಲ್, ನಮ್ಮ ಜವಾಬ್ದಾರಿ! 📦❤️
Verified Platform Metrics
One platform, five interfaces
ParcelMaadi is not just a delivery booking website. It's an integrated logistics platform serving every stakeholder in the delivery ecosystem.
Customer Platform
Book, track and manage deliveries with real-time visibility and transparent pricing.
Rider Platform
Job assignment, navigation, delivery verification and earnings tracking.
Partner Platform
Order creation, bulk orders, tracking, settlement and business analytics.
Operations Platform
Dispatch, monitoring, analytics and full administration with RBAC.
PMAI Intelligence
Permission-aware assistant across the ecosystem — search, explain, recommend.
Delivery solutions for every need
From a 2-wheeler parcel to a 32ft truck — ParcelMaadi covers the full spectrum of last-mile and intercity logistics.
Instant Delivery
On-demand parcel and goods delivery with live tracking.
Scheduled Delivery
Pre-book deliveries for specific date and time slots.
Multi-Stop Delivery
Optimized routes for multiple pickups and drops.
Goods Transport
3-wheeler to 32ft trucks for goods of any size.
Material Supply
Sand, cement, steel, bricks delivered to your site.
Outstation Booking
Long-distance goods movement across Karnataka.
Emergency Booking
Urgent delivery with manual price confirmation.
Grocery & Ration
Fresh groceries and daily essentials at your doorstep.
Enterprise Logistics
Custom delivery infrastructure for businesses.
How ParcelMaadi works
Four steps from booking to delivery — each step instrumented, tracked and verified.
Create
Customer or partner creates a booking via app, web or API.
Dispatch
Smart Dispatch evaluates riders and assigns the optimal match.
Track
Real-time tracking with live rider location and ETA updates.
Deliver
Delivery verification, proof of delivery and settlement.
Booking in 2 minutes
From service selection to live tracking — every step designed for speed and clarity.
Designed for the customer
2-Minute Booking
From app open to booking confirmation — under 2 minutes.
Live Map Tracking
Track rider location in real-time from pickup to drop.
Delivery Proof
Status confirmation and audit trail for every delivery.
Transparent Pricing
See exact fare breakup — base + distance + GST — before booking.
The rider platform
Efficient dispatch, live navigation, delivery verification and transparent earnings — all in one app.
From job to payout
Connect your business
One platform for all partner types — restaurants, shops, grocery, pharmacy, e-commerce and enterprise.
Order Creation
Single, bulk and scheduled orders via API or dashboard
Live Tracking
Real-time visibility on every partner order
Settlement
Commission tracking and transparent settlement
For businesses that need reliable delivery
ParcelMaadi provides delivery infrastructure for businesses of any scale — from local shops to enterprise operations.
E-commerce
Last-mile delivery for online stores with API integration and bulk order support.
D2C Brands
Direct-to-consumer delivery with scheduled windows and tracking.
Retail
Store-to-customer delivery for local retail businesses.
Restaurants
Food delivery with live tracking and delivery verification.
Grocery
Fresh grocery delivery with optimized routing and time slots.
Enterprise
Custom delivery infrastructure with RBAC, franchise isolation and SLA tracking.
Smart Dispatch Engine
Our dispatch algorithm considers 4 weighted factors — not just distance — to find the optimal rider for every order.
Weighted scoring, not just nearest rider
Distance (40%)
Haversine distance from rider's current location to pickup point.
Rating (25%)
Customer-rated performance history rewards quality riders.
Experience (20%)
Total completed deliveries indicate reliability.
Workload (15%)
Current active deliveries prevent over-assignment.
Multi-order optimization
The system evaluates compatible orders and groups them into efficient routes — continuously re-evaluating as conditions change.
Compatible orders, optimized routes
Compatibility Check
Orders grouped only if same service type + vehicle compatibility — never combine incompatible deliveries.
Proximity Clustering
Greedy clustering by pickup proximity within configurable detour limit (default: 10 km).
Continuous Re-evaluation
Routes re-optimized as new orders arrive and conditions change.
Savings Calculation
Estimated 30% savings vs individual delivery — tracked per batch.
Real-time visibility
Track every delivery from pickup to drop with live rider location, ETA updates and delivery verification.
Live status at every step
Every booking transitions through clearly defined statuses — each change is logged in the audit trail and fires webhook events to external subscribers.
Your Intelligent Logistics Copilot
PMAI understands natural language, retrieves authorized data, explains results and recommends actions — all within the user's permission boundary.
Permission-aware by design
PMAI inherits the same authorization boundary as the underlying API. A customer cannot access another customer's data. An area admin cannot see data outside their area. Sensitive operations require confirmation.
Financial infrastructure
From booking to settlement — every transaction is verified, idempotent and audited.
Secure Payments
Razorpay integration with webhook verification and UPI fallback.
Idempotency Protection
Duplicate payment and refund prevention via idempotency keys.
Rider Earnings
Automatic earnings tracking with wallet ledger and settlement.
GST Invoices
GSTIN 29ANZPH4067Q1ZS. Tax-ready invoices for every booking.
Enterprise-grade security
Authentication, authorization and audit logging enforced at the backend — not just hidden in the UI.
Authentication
HMAC-signed sessions with scrypt password hashing. Secure cookies, sliding expiry.
RBAC + Scope
9 roles, 124 permissions. Franchise → Zone → Area isolation enforced server-side.
Audit Logging
Every mutation captured with before/after values, IP and user agent.
Idempotency
Duplicate payment protection via idempotency keys on all financial operations.
Circuit Breaker
External API calls protected with automatic failover and retry logic.
PMAI Permissions
AI assistant inherits user scope — no data access beyond authorization boundary.
Operational intelligence
Every booking, delivery, payment and status change is tracked — enabling real-time dashboards and historical analysis.
Connect anything, anywhere
Standard integration architecture with API, webhook and connector patterns — built for extensibility.
REST API
Versioned /api/v1/* endpoints with X-API-Key authentication and scoped permissions.
Webhooks
Signed webhook delivery with retry, exponential backoff and delivery logs.
Circuit Breaker
External API calls protected with automatic failover and recovery.
Why ParcelMaadi
What makes ParcelMaadi different from a standard delivery service.
Intelligent Dispatch
Weighted scoring — not just nearest rider.
Real-Time Visibility
Live tracking with status at every step.
Multi-Order Routing
Compatible orders batched for efficiency.
Unified Platform
Customer, rider, partner, admin — one system.
Local Expertise
Built for Karnataka, by Kannadigas.
Business Integration
API, webhook and partner ecosystem.
Operational Intelligence
Audit trail, analytics and dashboards.
PMAI Assistance
Permission-aware AI across the ecosystem.
Get the ParcelMaadi App
Direct APK download — no Play Store wait. Free, verified and ready in seconds.
Ready to experience
intelligent delivery?
Book your first delivery in 2 minutes. Transparent pricing, live tracking, GST invoice.